Correcting Smart card details online tnpds
Procedure Correcting smart card details online Tnpds website is described in Tamil in the video given at the article.
Tamil Nadu Government started giving the smart card instead of old Ration card. The old ration cards will be converted automatically in to the smart ration by the government. The existing ration card holders will receive an PIN on their mobile and they can collect their smart ration card from their nearest distribution center by showing the SMS or showing the old ration card.
Tamil Nadu government announced that general public can check their details online before Smart card getting printed.
Watch the video at the article to get instructions in Tamil about Correcting Smart card details online tnpds.
Peoples where start complaining that there are more mistakes in the Smart card. There are more complaints about the address printed on the Smart Card. It is also necessary to check our details before complaining the government.
We can check the Smart Card details and correct the mistakes online before it gets printed. This article will explain you about how to check the details and correct the details.
Correcting smart card details online tnpds
Watch the below video for the Tamil explanation how to correct the Smart card details:-
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Below is the step by step procedure for correcting smart card details online for Smart Ration/Family Card in Tamil Nadu.
STEP 1:
Go to the official website of Tamil Nadu Public Distribution System at www.tnpds.gov.in
STEP 2:
Click on “Beneficiary Login / பயனாளர் நுழைவு” on the top right side of the website.
STEP 3:
After clicking on this link, You will be directed to login page, where you can provide the register mobile number and click send OTP.
You will receive one time password. Give that one time password and login to your account.
STEP 4:
Click “Smart Card Details Edit” on the left hand side. Check all the details were correct. If anything wrong click the edit option and change the details.
Check the below image for the sample Smart Card Details.
Most asked question and its answer :-
What is the next step Once your correction is approved and the changes are reflected online?
How and When can i get new updated Smart Card?
Answer : Go to the nearest e-seva center with your registered mobile and print your new smart card instantly .
To know everything about TNPDS Online-Smart Card-Ration Card – click below link
http://www.kadhambam.in/tnpds-online-smart-card-ration-card/
If you did not apply for the Smart Card please follow this link to know how to apply for Tamil Nadu Smart Ration card. Click here
If you want to know how to add or change the smart card photo, follow the below link Click here or watch the below video and subscribe us :-
Please remember to provide supporting document proof where ever it’s required.
STEP 5:
After doing all the corrections and submitting the required document. Click the acknowledgement to accept the corrections and Click “Submit for approval”.
After submitting the corrections, you will be provided a reference number which will help you track the status of your Submission.
To know everything about TNPDS Online-Smart Card-Ration Card – click below link
http://www.kadhambam.in/tnpds-online-smart-card-ration-card/
Smart Card Helpline
For any queries or doubts you can call the toll free helpline number of Public Distribution System at 1967 or 1800-425-5901
How to solve problems in Smart Card TNPDS? Subscribe us to get latest updates.
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no show our smart card please upload our card i want edit the details more please help us
if you are already applied. pls wait and check the website for updation.
Hi, It is explained there in greater detail. First you have to browse to the picture that needs correction. Then it will show the maximum and minimum of those images on the same page with the file size. To get to the size, you have to reduce or add pixels no in the new size column. Just leave other things as they are. Now, once you change by adding or reducing, you could simaltaneously watch the image and its file size. If it is near 10kb, say at 9.93 to 9.95 kb. Just save the file from that page and then upload in the tnpds in the Head of the family , upload photo column. This tool i find is free tool and also quick fix for our task of uploading photos to the smart card
Thanks for your details
Should i change the or details in both the languages, tamil and english or, english translation is enough. which language i will get the smart card. my card is not yet ready. So i do not get the aadhar details menu
yes. if you have changes then you have to update both language.When you feed the details pls complete both language.
Thanks . But when i try to update in tamil the wrong street name, the suggestion does not give exact equivalent of my street name. Whatever be the tries, it does not match. i could upload the photo of recommended size but, i could not view the same after success upload
Use edit pen to type in tamil
Hi, Thanks for the tips. But just imagine correcting tamil translations of cards by persons not knowing how to do. They could have scanned the address also at the backside, when we gave them aadhar. It has taken nearly 2hours to edit. It is not easy, as every enclosure has to be sent as proof. Not only that every photo should be with in 10kb, and enclosures shoud be less than 100 kb. But when you normally scan aadhar card in small form, card form, it takes more than 140 kb. This you have to make it 100 kb, by editing and saving to required sizes. Imagine the no of entries one has to change, if the father name is spelt , as female gender name and every member is added with aadhar details of father in front. So, i do not think that it is easy to edit. Thanks for your tips.
Thanks for giving your feedback.It is government procedure at least now simplified to do it in one place(on your computer)rather than making as to go here and there. but sure it is very painful job.
I also conveyed a bug in their complaint form, which will not be submitted with the other of invalid format error. I tried so many tricks by removing even fullstops. I contacted their helpline and then it is now fixed. You could send any complaint now you are facing.Even submitting of 10 kb photo gives you pain. Unless, you have the expertise , you just cannot send the correct sized photos to be in Family Head Photo colomn. Particularly , i have used an online site for fixing this issue. Otherwise, either it may be too small or kind of extended display of photo distorting look etc.
You are right Mr.
Complaints from issue I also faced but I corrected by myself by removing ” . , : ;” etc.
Hi, I also gave a feedback of sort, to the department, to get the back page details of aadharcard from uidai, source, which could be just used for tamil translation for the first stage of correcting the details for smart card print. Normally, those may also have some corrections, but which does not need total correction of details as of now. I think you understand what i mean. In aadhar card you are having the details of your name, individual name and address, both in english and tamil. Almost the scanning process is over now. If they had scanned these details as well, when they scanned our photo and aadhar numbers, then this edit process woud have been sizably made easy. I am concerning about the masses at low strate of the economy who do not know much computer operations and they have to go the nearest browsing centres to do. The awareness is still to spread. Those who have known tnpds, would go there and edit but what about the others?
Yes , you are correct, that one could correct the details from one place. But i think that this is limited percent coverage. Thanks for all valuable tips. I will give the online photo tool if you permit the link here. Thanks .
Sure you can
If you are intetested to post some useful articles you are most welcome to post under user post.
You can help others by spreading your knowledge.
You can any article related to our website menus.
Thanks admin. The useful link to reduce the photo size is given below. Pl check it before okay it. What is the advantage is once browsed and then select the width , you could easily adjust the new size to see the size of the file. Once you are sure that it gives about 9.95, which is less than 10kb, then you get the photo clear without any quality loss.
http://bestrix.blogspot.com/2013/05/how-to-reduce-photo-size-less-than-20.html#200,195
Once you browse, it will show the two possible compressions in the figure in the link.
You can also write an article about how to reduce the size in our page
Hi, Normally the picture if it is scanned , it would come to about 140 to 150 kbs in jpg format. This you have to make it to 10 kb without quality loss. So , i suggest that tool, which will be very easy. This tip is particularly useful for the persons who are self changing the details with their computer.
Great
hi sir i have add one family member in this web but no add no come acknowledgement , show the result godown id cannot be null . i want add my brother . please help us
Hi add your brother and upload supporting ID document
Hello Sir, i too had the same issue, i did add the document, but unable to finish the addition
Goto nearest esava center
I have entered details in the given site properly with right english names as well as in Tamil correctly. But when i received the smart card, the local language has messed up my name as well as all the family name is interpreted wrongly in tamil language. I think all the people who work in entering and printing the cards do not care about whether it is right or wrong. How to get the new smart card again with correct names of myself and my family entered in.?
This is because they already printed some lacks of smart card without considering the online correction. Now go to nearest e-sava center to correct the mistakes are ask our ration shop person when they will call for corrections of smart card details.
Thank you for your prompt reply
Welcome
I requested for chnges and the reference number is 1495609444498. How to track position please?
Just contact the toll free number and tell your number.
Check the link complaints status under useful links
Use this link to check the status of the correction posted.
https://tnpds.gov.in/pages/servicerequest/service-request-status-1.xhtml
After correction how can we get the card with updated data.. Should we approach E-Sevai maiyam?
Yes. It Will arrive to your ration shop.
My name is misspelled as Andhanan instead of Anthanan. I try to correct using tnepds app and also raise a ticket. But solved yet. How to change online or through app. thank u
Call the custamercare number and correct the details
You can also contact eseva center
Hi, I could not contact the toll free number 1967 is temporarity out of order. You always get the words, the calls number is busy. If it gets to the number, then it just give you , your call is important to us and then closes automatically. Probably, so much persons are trying that number now.
My name is misspped as Andhanan instead of Anthanan. I try to correct using tnepds app and also raise a ticket. But not solved yet. Kindly help to change the name.
sir i was waiting for long time no use in eseva center
Pl note that change of card details cannot be done in mobile app. You have to go to Tnpds website. Just type tnpds in google and you get. You go to the user entry, or beneficiary entry at right top to do . after corrections, you have to submit, your scanned aadhar card copy as enclosure/proof. Then you will get it changed in due course of time
ok sir thank u for your instant reply
hello sir,
i am Archanadevi live in coimbatore.One week before i get a smardcard. That card Shows in my father name And My Name wrongly put it. Actually My father is N.BALASUBRAMANIAN ANd My Name is B.ARCHANADEVI.WRONGLY Entered in N.SUBRAMANIAN AND B.ARCHANA.Can you pls tell me any possible to correction in smard card.
login to your account and under smart card edit section correct the details
thank u sir/madam for quick rly
u r welcome sir
Hi, Admin, Please clear this doubt. Is it possible to get corrected cards , after online edition. There is a provision of print smart card option. Is this for printing corrected cards after verfification of proof by the helpdesk or officials . Once generated , i think , that it will be shown the details . Am i correct?
Hi Mr. Raju I given you reply yesterday but just now I found my reply is not found there.
Anyway for your question you will get the New card . You can download the printing corrected card for refrence and checking
Hi, I edited my photo as the last edit and then after few days went to the query no, to know updated information. I find that my application was successfully submitted and await tahsildar approval. Is it not automated process? i tried in vain to get the toll free number to clarify on this. I think, that translation to tamil will be faced by many people , to whom smart cards have already been issued or in the process of issue.
Hi, I have modified family head and added a new name in the card and same has been approved, will get a new card or have to use the same smart card.
You will get new card. until you can use old card
Thank you
Welcome share our page with your friends
I edited my family members details and sent for approval.Now it show your card is approved then what should i do now?
Check everything is ok in print smart card pdf file
Goto concern ration shop after one week
how long they took to approve your changes and appear in online
7 days to 2 months
Thanks for for your replay!!
how to get is print smart card pdf file
Check back after 2days. If you find the tab printed smart card then check. Mean while check your details in edit smart card
sir, what is the meaning of godwon id can not be null
where this godwon id is asking?
Applying new smart card?
or correcting smart card details?
check again and give me details..
if it means about rationshop details check your ration card number it will like 16FP022XX
i tried to remove a member from samrt card. but when i select the member and click sumbit it says Godown Id cannot be null. why is it coming so ?
i tried to remove a member from smart card. but when i select the member and click sumbit it says Godown Id cannot be null. why is it coming so ?
Any idea on the waiting timelines for each stage when applied for a new card ? … Is any such timelines published by TNPDS department ?
hi. I have uploaded the photo and corrected other required details. But I could not find any tab like ‘save’ of ‘update’. Just I logged out from the website. Will it be saved and updated? How can I know that my card is ready?
Sorry for the late reply…after you upload the picture and correcting the details.you have to upload required documents. then press agree at the end and press submit. you will get a reference number.keep it for future checking
admin please reply. am not able to remove member from smart card
hi ,
Select the option to remove the member and then choose the member then agree
godown id null… any steps to resolve
can you pls send the screensot as a message to my fbpage
https://www.facebook.com/Kadhambam
I also got the same err msg. I have sent a screen shot saved as PDF to you in the above FB inbox.
Godown id cannot be null error occured during adding family member in ration card
godown id cannot be null the error message shows during adding family member in family card
Is the tnpds site working? Are there any response from its toll free line? I always get busy tone in trying toll free numbers. I could not enter the site at all. It takes too much time to log in. I do not get OTP in five minutes. But half an hour or one hour later, i am getting the OTP , with which i could not log on
yes.they are updating every day new things..and its giving more problems to the users.
Amazing! Its actually awesome post, I have got much clear idea regarding from this post.
Thanks for your appreciation and comments
in the portal, it is showing as Smart card already activated, whereas the details were edited and further to that the smart card details are not publishing
How to check that
Activated card maybe the old one. No need to worry. Once you edit and correct the details they Will print your new card. But it Will take time. Mean while you can use old smart card.
Thank you
Welcome
I made changes in smart card edit option . how many days will it take for approval ?
Its depends 3-30 days
admin, i raised a question to this effect elsewhere in the posts. i am yet to get reply for that . I have changed and even provided the photo and old ration card to the respective tehsildar office. I have asked you for update information, whether smart card is being printed, as alternative visit to the tnpds, site reveals that your card is not yet printed message. Sorry for replying to another question
If you recive msg your card not yet printed means your card is not ready.
godown id cannot be null the error message shows during adding family HEAD PHOTO
Try again after some time or contact your Ration shop for (godwon) ID number.
Hi admin i need a favour.
i have recently corrected my name and my address and after finish uploading it i got a referrence number for my request. Till now my request has not been approved and due to that i couldnt even see my smart card profile. This is the message i got
Already Your Request is in Progress
Progress
Reference No : 1497454141938
You Can’t able to submit another request while already previous request is in progress
Dont worry You have to wait for few more week’s to get your data updated
Hello Sir,
Without checking i activated it so my father name printed wrongly.
Now can i edit it? please help me
Dont worry You can edit. Login to the portal and edit the details
“Godown id cannot be Null” error appearing while trying to add a member’s name.
Any solution for this?
Hi, i did not find any error , if you logged as user.i already saw this error in some posts in this site.
Thanks, I tried again. This time error did not come.
Thanks for your feedback
Is it possible to edit details that are in english ? I spoke to customer care they said those in english are from Aadhar so you cant edit. Now i made changes in Aadhar and received the new Aadhar card also. When i tried to scan new aadhar it says aadhar number already exist. Kindly help
Before I edited English as well as Tamil. But now maybe not possible. Go to nearest esava center ask them to update the aadhar card.
thanks for the reply i will check the nearby eseva center
Dear Admin,
Can you please share the eseva address in coimbatore please
Address: SH167, Vadavalli, Coimbatore, Tamil Nadu 641041
Hours: Open today · 9AM–7:30PM
Phone: 0422 434 2236
sir, last month (June) i changed my house from jafferkhanpet to kk nagar(chennai only) Without change the address in my ration card shall i submit my new address in tnpds website column. kindly inform me thank you
You can update the new address.but you should have a address proof for that new address.
We already get the smart card with some correction. Now i made the changes in online. How can we get the new card with correct information.
goto nearest e-seva center and print your new card.
please include this valuable advice in your article in bold letters
Sure sir
Name : AMBILI SURESH
Family head Aadhaar : 979089889750
Ration card No : 01G0722262
Registered Mobili No : 9600905978
Dear sir
Request for changing Present Fair shop code : 02FB028NT to Chennai, Ayapakkam
Please do the needful.
Regards
Ambili suresh
As per my knowledge this is to be done by approaching your supply office concerned
thanks Jraju
Pls visit your nearest Fair shop for changing the details
Sir, i need to remove my name from my Father Ration Card and going to apply for a separate card, but while removing the error ” GO DOWN ID CANNOT BE NULL “is poping,
what to do.
This error is coming to many people’s. Contact eseva center for corrections
My change of address has been approved but it is not reflecting in the main page why?
Wait bro they will update it.some time it will take more days
I applied change of address updation thro online on 26/6. ID02170626816779.lapse of 50 days no steps has been taken to update. I sought assistance from all sources, all went in vein. Whether updation would be made? or as usual I have to leave the ration card.
Be cool they will update it. Wait for it. You know about our government work.
I get the error finally when I submit as AADhar number already associated with another family card. please do neccessary action. I have rechecked our aadhar number and it is correct. what should I do now
Call customer care bro
I have removed my name from our smart card online and due to some reason couldn’t able to process for new card. So I have added my name online again. It has been 21 days since i have added name. But still it is showing the status “Your Smart Card modification request has been processed successfully and waiting for Taluk Supply Officer Approval”. How long it will take to get the exact status whether accepted or rejected?
Hi, For editing purpose, this link may be used. For deletion and addition, it is better to approach the concerned office directly. The purpose is only modification of details in the existing card and not for addition and removal as per my knowledge. If you go to the concerned officer with the proof and old card, you could set right the thing. Admin see this and approve, if it is correct
We can delete or add new members online. But it Will take long time due to long processes.
But the name has been successfully removed online that’s why I was try adding name online. The processing time should between 7 to 20 days. In my case it has been 21 days since I have processed. If the status shows “rejected” I can approach TSO. Bit confusing.
Pls wait. It will take more than a month sometime.
Hi,
Admin
After a long wait, after submitting the details of my old card and photo, i got my smartcard. But the problem is , the photo was very very small , kind of a small trivial square in the photo frame. It could be viewed probably only by using magnifying glass. can i get it correct from ecentres
Ha…yes you can correct and print new
Hi, You mean the esava centres? Is there any cost for it? Please say, how. Now i am having the smart card as given by the Shop. sorry . I cannot print myself, as going to the menu , only shows that card has been generated. Please also include this tip in your article
You can change your photo and print it from eseva center. Probably 30 -50 rupees they will charge.
Hi, Why no announcement regarding this? So many persons would be having this issue. Please give link of the announcement if available
Hi check tnpds website scrolling message
Announcement link
Check the announcement link above
Hi, Thanks for the link. So, i have to go to the esava centre and give the photo, or particulars, then wait for the approval of the official and after that, collect it from the same eseva centre after a few days. Is that correct? THis may also be included in the main article
Yes
How long it will take to change address in tnpds site.
Upto 1 month
It will defer case to case
How long it will take to change address in smart card through tnpds site.
Is the smart card from esevai is valid and original or should we get it only from Ration shop?
Eseva is also valid
“Godown Id cannot be null” Error is a temporary error. Log off from the current browner. User Internet Explorer Browser (if you tried in the same browser earlier, then close and open. Then clear cache and try again). It will work.
“Godown Id cannot be null” Error is a temporary error. Log off from the current browner. Use Internet Explorer Browser (if you tried in the same browser earlier, then close and open. Then clear cache and try again). It will work.
Thanks for your feedback
Thanks Rajkumar. I was struggling with this NULL error with all browsers including EDGE. With your help I used IE and got through. TNPDS, it seems, has been designed for IE. Take a bow brother.
hi I have submitted add member request. getting an error aadhar number already associated with other family card…what to fo
If the member is already in the other ration card..then first remove him from that card and add in the new card
In SMART CARD BELOW NPHH or PBHH Number mentioned .. wat number is tat??????
9http://tnpds.co.in/tag/phh-ration-cards/
Pl se
Thanks Mr.Raju
i have corrected my details in smart ration card and it is updated now how to download and print the smart ration card
Goto nearest eseva center and print
i have applied for a new smart card on september 9. the status says, “waiting for document verification”. so how long it takes to get a card
It will take more or less 1 month for some changes.
I have changed my address from Avadi to vellore. Can I do this address change online. will the fair price shop also get changed?
I think you can change if you are staying there more than 6 month and if you have a address proof in that new location
Hi Sir,
i corrected my details in smart card. when i get new corrected smart card.
It will take little time to update. Check the corrections has been updated.once done goto neatest eseva center to print your card
I have to change my address in the ration card. I live in Nanganallur. When I select Kanchipuram district, I am not finding Nanganallur in any of the taluks. What should I do ? When I enquired, they say Nanganallur comes under Alandur taluk. But it is not displaying when I select the Alandur taluk.
Dear sir, it is better go to the nearest e-seva center and apply.
Hi Admin,
I have updated the all details for smart card and got the reference no as well..
Normally, How long it ‘ll take to complete the request?
Thanks in Advance,
Regards,
Sithick
3 to 40 days
My name is not included in the family smart card, as I have applied and got my Aadhar card at later point., So, I was trying to add myself to the family smart card and I am able to fill the details of mine as directed, but when I try to upload my scanned aadhar card, it is not a success., it keeps telling me aadhar document is mandatory.. Moreover my file size is less than 100kb ad is of pdf format., can anyone here help me to upload my details pls??
Try to upload in jpg formats and tell us if it’s successful
Jpg also does nt work. File size 36.9 kb .. I have taken a photo of my aadhar card .. and taken a screenshot of it to reduce size then had cropped and sent To my email and used the same for upload
Goto the neatest eseva center.they can do for you
i have old ration card but not include aadhar and mobile no at the time of inclusion now card has been blocked pls give me a correct way to solve the issue .
Try to apply new smart card if you did not applied before. If u applied before contact the nearest eseva center or get help from help line
I CHANGE MY SMART CARD NAME FOR SHEELA GOPAL CHANGED IN LEELA PREMILA KUMARI BUT NO MESSAGE FROM MY MOBILE
Hi did you get the reference number after you submit the corrections?
My fair price shop number and the register number is wrongly printed on my samrt card.. How to chnage it???
Hi, The nearest e seva centre is the place where you could change the details.They will do in minutes ofcourse for a nominal fixed rates. Some changes will take some days to get effect. You could get a new corrected card there itself
Thanks sir
Watch the video given in the article and change accordingly. If you are not sure then visit the nearest eseva center.
My Smart card Application no is 02170718404082 and applied on 18 July 2017.still its in pending for document verification and kindly look into it at the earliest.What to do and whom to contact
I think you contact the tso or ac of zonal civil supplies with your card or details with head of family photos
My husband name is family head in smart card. How to remove the name and apply new card?
Hi,
follow my post on How to change Family head All about Smart Card Online Tamil Nadu
I have added a member detail in online website. Can you please let me know approximately how long does it take to update a new member in online?
it will take from 1 week to 50 days.
I have changed my new residence address, but FPS code is still showing the old one even after three months. Can any one guide me?
goto nearest e-seva center and change the FPS code
How to Change fair price shop code in smart card through Online..?
hi, goto nearest e-seva center and change the FPS code. This is the best way to do it.
how long correction process take , i recently change address from nellai district to viruthunagar district i receive a message Your request has been approved successfully
Approved By : Rajapalayam TSO PDS i even receive a Shop change message,how long it will take change in smart card, what procedure do i follow after i receive above message
continue to previous post,shop not changed still old,address changed except taluk and district
approximately it will take 1 month for changing the address and shop no. wait for another 1 or 2 weeks and check online. if you received the changes then good otherwise contact the nearest e-seva center.
how to correct the number of the cylinder in smart card..?
i think it is not possible. you have to correct it through Gas Agencies
Need to do correction in my mothers smart card. have to add the mobile number. what is the process to do ? kindly guide.
goto nearest e-seva center
My change of address is approved. Now approached e-seva Kendra for print. They are telling only web file printing is possible. But how to get my smart card printed in plastic card as original?
Great post, I conceive people should acquire a lot from this blog its very user genial.
So much wonderful info on here :D.
I shifted to new address.How to change address in smart card?
If we change the address how to get new smart card, e sevai maiyathil print pannalama. Ration kadaila vangikalama
You can change online by submitting appropriate proof for your new address. You can print in E-Seva centre.
Why to use TOTP?
i have updated my new address in the smartcard online , but still it shows the same ration shop nearer to my old address. How to change the ration shop which is nearer to my current address. where i have to approach for the same.
Approch your Taluck Office/E-seva Center.
Dear Admin
I want to correct my and my family members name but i could not find smart card details edit tab below My Profile.Please clarify .Thanks in advance
2 weeks before the option for Smart card details editing has been closed. Now you have to visit e-seva only.
Hello to every body, it’s my first pay a visit of this weblog;
this website consists of awesome and in fact excellent
material in support of readers.
How to check URN Status Online?
goto UIDAI website and check aadhaar status
I applied online smart card bt verification no one came i am wait for 3 month i checked every week twice reference number in online verification protstage only showing.
Then i am applied directly that alos the are said u r come after few days they expect money. I no need smart card. Goodbye
GOVERNMENT WORK ALWAYS TAKE MORE TIME.KEEP TRYING BRO
I TRY TO CHANGE OF ADDRESS ONLINE, AFTER COMPLETING ALL PARTICULARS GODOWN ID CAN’T BE NULL MESSAGE APPEARS. WHAT MEAN GODOWN ID..
it is better if u change address through e-seva
TN smart card is showing all names in Tamil only. I need to submit this as a family proof and need to get it translated to English. Can you help me?
Everything is very open with a precise description of the issues.
It was definitely informative. Your website is very useful.
Thanks for sharing!
Sir how to change ration shop, I need to change only ration shop, without change my address, please give details
contact your nearest e-seva center
HI
THIS SITE IS VERY USEFUL FOR ME BECAUSE OF MY SON AADHAR NOT SEEDED IN SMART CARD, I WANT TO FEED AADHAR THROUGH ONLINE LOT OF TIME I TRIED BUT CUSTOMER CARE EXECUTIVE NOT HELP ME, THEN AFTER I SAW THIS BLOG ITS VERY USEFUL SO THANK YOU SO MUCH SIR